Privacy policy

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our site.

Information We Collect

When you visit our site, certain details about your device are automatically gathered, such as your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the specific pages or products you view, the websites or search terms that led you to our site, and how you interact with our site. We refer to this as “Device Information.”

We collect Device Information through the following methods:

  • Cookies: Data files placed on your device that may include an anonymous unique identifier. To learn more about cookies and how to disable them, visit All About Cookies.
  • Log Files: Track actions on the site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about your browsing activity on the site.

When you make or attempt to make a purchase, we collect information such as your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. This is referred to as “Order Information.”

In this policy, “Personal Information” includes both Device Information and Order Information.

How We Use Your Personal Information

Order Information is primarily used to fulfill any orders you place, including processing your payment, arranging shipping, and sending you invoices and order confirmations. We also use this information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • Provide you with information or marketing materials, in line with your preferences.

Device Information helps us screen for potential risks and fraud (particularly via IP addresses) and improves and optimizes our site by generating analytics about customer interactions and assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

To assist us in using your Personal Information as described, we work with various third parties. For example, our online store is powered by a platform that handles the processing of personal data in line with its own privacy practices. Additionally, we use analytics services to understand how our customers interact with our site. You can learn more about these practices and opt out of certain analytics services via the relevant links provided in this policy.

We may also share your Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. For more details on how targeted advertising works, please visit the Network Advertising Initiative educational page.

You can opt out of targeted advertising through the links below:

Further opt-out options are available at the Digital Advertising Alliance.

Do Not Track

Please note that we do not alter our data collection and use practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise this right, please contact us using the information provided below.

Additionally, we process your information to fulfill contracts (for example, if you make an order), or to pursue our legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We maintain your Order Information for our records unless and until you request us to delete it.

By using our site, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion. You also consent to having that currency stored in a session cookie in your browser, which is automatically removed when you close your browser. This ensures the prices remain in your selected currency while browsing.

Changes

We may update this policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Minors

The site is not intended for individuals under the age of 18.

Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us.